Certified Software Asset Manager (CSAM)

Retail Price: $2,000

1 Day

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The IAITAM Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures students are able to manage software assets. Students also learn about the ever-changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate both the internal and external influences that bring about change in how organizations manage their IT assets. A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management will be a strategic influence in achieving those goals. This course also includes the exam for CSAM certification.  

Learning Objectives

During this course, students learn
  • best practices in Software Asset Management
  • Reducing Risk
  • Increasing Accountability
  • Uncovering Savings
  • Gaining Control of the IT Environment

Course Details

Course Outline

1 - Course Outline
  • The Scope of Software
  • Strategic License Management
  • Software Harvesting
  • License Documentation
  • The Right to Audit
  • Proactive vs. Reactive SAM
  • Developing Goals
  • Savings Opportunities
  • ITAM Compliance
  • Audit Letter
  • Examples of License Data Documentation
  • Compliance Enforcement
  • Understanding the EULA
  • Due Diligence for Compliance
  • The Art of Negotiation
  • Ts & Cs Advice
  • ITAM Automation
  • Selecting a Discovery Tool
  • ITAM Repository
  • Hardware & Organizational Impacts

Actual course outline may vary depending on offering center. Contact your sales representative for more information.